Shipping Policy

Thank you for shopping at Petsthetics! We are committed to providing your pets with the best products and a seamless shopping experience. Below you’ll find all the details about our shipping methods, delivery times, and costs.

📦 Shipping Rates & Delivery Times

🐾 United States Shipping:

  • Standard Shipping Fee: $4.99

  • Free Shipping: For all orders over $59

  • Estimated Delivery Time: 3–7 business days

  • Occasional Delays: In rare cases, delivery may take up to 9–15 business days, but this happens very rarely and we will keep you updated if it does.

🌎 International Shipping:

  • Standard Shipping Fee: $6.99

  • Free Shipping: For all orders over $59

  • Estimated Delivery Time: 3–7 business days

  • Occasional Delays: In rare situations (like customs processing), delivery might take 9–15 business days, but such delays are uncommon.

Please note: Delivery time does not include the 1–2 business days required for order processing.

⏱️ Order Processing Time

  • All orders are processed within 1–2 business days after placing your order.

  • Once your order is shipped, you will receive an email confirmation with your tracking number and a link to track your shipment.

  • Orders placed during weekends or holidays will be processed on the next business day.

🚚 Shipping Carriers

We partner with trusted shipping providers such as USPS, FedEx, DHL, and other international courier services to ensure your packages are delivered quickly and safely.

🛃 Customs & Duties (For International Orders)

  • Any customs or import duties (if applicable) are the responsibility of the customer. These charges vary depending on your country’s policies.

  • We are not responsible for any delays caused by customs clearance processes.

⚠️ Possible Delays

While we strive to deliver every order on time, there are rare situations beyond our control such as:

  • Weather conditions

  • Holiday season rush

  • Remote delivery locations

  • Customs clearance (for international orders)

In such cases, we appreciate your patience and assure you that we are always here to assist.

📩 Need Help?

If you have any questions or concerns about your order or shipping status, please feel free to contact us:

📧 Email: petsthetic284@gmail.com
📍 Store Name: Petsthetics

We thank you for choosing Petsthetics. We’re excited to serve you and your furry friends!